Abstract diagram where golden trajectories representing human judgment select through multiple verification points the probabilistic signals of AI.
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Generative AIDecision MakingEvaluation Design

Does Generative AI Advice Improve Expert Judgment?

We synthesize results from randomized trials and clinical studies involving physicians to clarify the conditions under which generative AI advice improves judgment, and why mere access does not yield effects.

QUICK ANSWER / 3 LINES

What this means in practice

  1. WHAT / CONCLUSION

    Generative AI advice does not automatically improve expert judgment; it can yield benefits or harms depending on the task and how it is used.

  2. WHY / EVIDENCE

    Even if AI performance alone is high, collaborative outcomes depend on whether humans can detect incorrect advice and whether the interface prompts verification.

  3. ACTION / PRACTICE

    Compare AI-assisted versus unassisted performance on the same cases, separating accuracy, time, misses, and correction rates to determine whether to adopt it.

Explore this article6 sections · key points & references

In expert judgments such as diagnosis and treatment planning, an AI achieving high scores is not the same as an AI-using expert making better judgments. Meta-analyses of clinical studies show small improvements, but wide prediction intervals remain for other settings where effects may disappear, and some randomized trials showed no improvement from access alone. [1][3]

If introducing generative AI as an advisor, one must verify the quality of the human-AI combined workflow, not just the model alone.

Improvements appear in meta-analyses, but replication in other settings is uncertain

Wang et al. systematically searched for clinical collaboration studies between humans and LLMs published by June 2025, using 10 peer-reviewed studies for the main analysis and 3 preprints for sensitivity analysis. The pooled difference for composite scores of diagnosis and management reported in two trials showed that human+AI outperformed human alone by 4.88 points. However, the 95% prediction interval was wide, ranging from -31.65 to 41.42 points, leaving open the possibility that benefits may not appear in other clinical environments. [1]

In the same review, diagnostic and interpretive accuracy improved in direction but was statistically uncertain, and there was no overall difference in time across three pooled studies. Even in studies where document quality improved, factual errors remained at approximately 26% to 36%. [1] There is no need to deny the observed improvements, but they are not evidence that can be compressed into the statement 'AI advice is effective in medicine.' Implementation conditions, including tasks, interface, user training, and verification steps, alter results.

No improvement in diagnosis, but improvement in management reasoning

In a 2024 trial by Goh et al., 50 physicians in internal medicine, family medicine, and emergency medicine were randomized to a group using GPT-4 and standard materials, or a group using standard materials only, to answer up to 6 diagnostic cases. The median diagnostic reasoning score per case was 76% vs. 74%, with an adjusted difference of 2 points (95% CI: -4 to 8 points, P = 0.60). There was no significant difference in time. [3] Under these conditions, LLM access did not improve diagnostic reasoning.

In contrast, in a 2025 trial, 92 physicians answered 5 management cases based on real patients, and the GPT-4 group scored 6.5 points higher on the composite management reasoning score than the standard materials group. This improvement occurred in open-ended tasks including diagnosis, patient background, tests, and treatment prioritization. However, the LLM group took an average of 119.3 seconds longer per case, so quality improvement cannot be equated with speed improvement. [2]

In 2026, a trial was also reported recruiting 60 licensed physicians in Pakistan, randomized after all participants received 20 hours of AI literacy education. Among the 58 who completed it, the group using GPT-4o and standard materials outperformed the standard materials-only group by 27.5 points in adjusted diagnostic reasoning, with no difference in time. [4] However, both groups received the same training, and there was no group using LLMs without training. Therefore, one cannot attribute all this difference to the 20-hour training, nor explain the difference from Goh's US trial solely by training.

These trials differ in participants, cases, evaluation metrics, and pre-use education, so differences cannot be compared as a single average effect of LLMs. Nevertheless, it is important that results varied with the same type of expert and similar models. The unit of adoption must be the 'judgment task' rather than 'profession'.

  • Classification: Diagnosis narrowing answer candidates vs. management judgment adjusting multiple constraints
  • Input: Whether necessary facts are complete or additional information retrieval is needed
  • Verification: Whether users are given the basis and time to detect incorrect proposals
  • Loss: Whether incorrect answers are detectable and decisions can be reversed afterward

Even if AI alone is strong, combining with humans does not guarantee further strength

In the 2024 diagnostic trial, exploratory LLM-only evaluation was 16 points higher than the standard materials group, but giving LLMs to physicians yielded no significant improvement. [3] In the 2025 management reasoning trial, the difference between LLM-only 43.7% and human+LLM 43.0% was not significant. [2] Users cannot simply absorb the capabilities held by the model.

These trials alone cannot identify the mechanisms hindering improvement. It must be verified separately whether humans rejected correct AI proposals, adopted incorrect ones, or whether question phrasing or interface presentation was insufficient. Therefore, in adoption evaluations, record not only final accuracy but also proposal acceptance/rejection, correction reasons, incorrect answer detection, and verification time.

  • Measure the three conditions: human only, AI only, and human+AI to the extent possible
  • Record AI proposal adoption, correction, and rejection with reasons
  • Separate the adoption rate of correct proposals from the rejection rate of incorrect proposals
  • Have separate evaluators confirm the quality of the completed text and the accuracy of the basis

Do not summarize results with no difference into the same conclusion

Meta-analyses of clinical collaboration leave wide prediction intervals, and other trials did not confirm significant improvement in diagnostic reasoning from LLM access. [1][3] These do not immediately mean 'LLM advice is worthless' or 'equivalent to humans.' One must distinguish between states where benefits could not be detected, states where meaningful differences were excluded, and states where transfer to the field is uncertain.

In practice, set minimum necessary quality improvement, acceptable time increase, and upper limits for critical errors before the trial. If results are in the direction of improvement but uncertainty crosses the threshold, classify as undetermined rather than 'promising'; if the difference is small but exceeds the upper limit for critical errors, reject adoption. Record in the review sheet not only average scores but which conclusions the evidence supports and which cannot yet be excluded.

The recommended evidence states are: superior, conditionally acceptable within tolerance, uncertain, concern of harm, and incomparable. Tolerance is defined by the business side before the trial and is not used in the sense of demonstrating statistical non-inferiority. This is not a classification defined by research, but an operational proposal to prevent misconversion of different trial results into adoption decisions. If cases, users, evaluation metrics, and education conditions differ from your own, retain transferability in a separate column even if results are clear, and return to comparison on representative tasks.

Adjudicate advice errors by loss asymmetry

For the same incorrect answer, the loss differs between a missed candidate that can be reversed with additional verification and a final judgment that is difficult to correct later. In evaluating expert AI, do not apply uniform weight to accuracy; instead, record the type of error, detectability, reversibility, and affected parties for each case. This is not a new estimate of clinical effect, but a loss design defined by the adopter.

Hypothetical example. If the number of errors where AI recommends unnecessary additional tests equals the number of errors where AI drops necessary responses from candidates, the verification paths and impacts are not the same. Even if humans can correct, record the information and time required for correction. By recording how far incorrect advice progressed and what stopped it, rather than assuming harmlessness because accuracy was reached, determine where to change the interface, education, and scope of application.

In recommended comparisons, view human-only and human+AI not only by final scores but by errors, correction rates, and verification time by loss category. Exclude from the advice scope categories where loss is large and hard to verify, rather than offsetting them with average improvement. Loss weights are not borrowed from research papers; they are agreed upon in advance by business and quality managers, and version-controlled to prevent convenient changes after seeing results.

  • Error type: Distinguish misses, over-proposals, ranking errors, and basis inconsistencies
  • Loss conditions: Record affected parties, detectability, reversibility, and correction deadlines
  • Defense path: Link who stopped incorrect advice and on what basis to each case
  • Decision rules: Pre-define categories not offset by average scores and exclusions from application

Expert AI must design the handover of advice

A role definition where experts make final approval does not guarantee judgment quality. For high-impact cases, combine provisional judgment before viewing AI, questions prompting falsification, direct links to basis, displays showing uncertainty rather than confidence, and independent review. Also clarify the scope of requests to AI: candidate generation, basis search, comparison table creation, or final recommendation.

Effectiveness determination should be based on judgment quality, loss upon incorrect answers, verification time, rework, and variation by user, not a single average score. Do not translate research averages into ROI; fix your company's representative tasks, compare small under the same quality criteria, and expand only the replicated scope. Generative AI advice is not a feature that works upon adoption, but an intervention requiring continuous experimentation with work combinations.

The workflow owner records the representative task set, advice interface, and model version as identifiers in the adoption record, with a minimum for decision quality and maxima for severe errors, verification time, and rework as acceptance criteria. A task that misses a minimum or exceeds a maximum returns to the human procedure. Restart requires the quality owner to approve two observation windows meeting every criterion after the causal handoff is corrected.

SOURCES / 04

References and interpretation

  1. [1]
    Human–large language model collaboration in clinical medicine: a systematic review and meta-analysis

    npj Digital Medicine, 9, Article 195

    Finding
    Using 10 peer-reviewed studies for the main analysis, the pooled composite score showed human+AI outperforming human alone by 4.88 points, while no overall difference in time was confirmed.
    Limitation
    Most were not real patient cases but clinical-like mock tasks; primary outcomes could be pooled in only 2-3 studies, with large prediction intervals and between-study heterogeneity.
  2. [2]
    GPT-4 assistance for improvement of physician performance on patient care tasks: a randomized controlled trial

    Nature Medicine, 31, 1233–1238

    Finding
    In a randomized trial of 92 physicians, the GPT-4 group's management reasoning score was 6.5 points higher than the standard materials group, and time was 119.3 seconds longer per case.
    Limitation
    Based on real patients but only 5 mock cases; scores using unique evaluation criteria that do not penalize incorrect answers do not directly indicate actual clinical quality or patient outcomes.
  3. [3]
    Large Language Model Influence on Diagnostic Reasoning: A Randomized Clinical Trial

    JAMA Network Open, 7(10), e2440969

    Finding
    In a randomized trial of 50 physicians, the adjusted difference in diagnostic reasoning between the GPT-4 group and standard materials group was 2 points and not significant; exploratory LLM-only evaluation exceeded the standard materials group by 16 points.
    Limitation
    Conditions included a single model, up to 6 mock cases, and no explicit prompt usage training; clinical workflows and patient outcomes were not evaluated.
  4. [4]
    Large language model diagnostic assistance for physicians in a lower-middle-income country: a randomized controlled trial

    Nature Health, 1, 198–205

    Finding
    In a trial of 58 physicians who all received 20 hours of AI literacy education, the GPT-4o group's diagnostic reasoning outperformed the standard materials group by 27.5 points after adjustment, with no difference in time.
    Limitation
    Context of Pakistan only, up to 6 mock cases, GPT-4o only. No untrained group, so the effect of training alone and the interaction of training x LLM access cannot be estimated.